Privacy Policy

Information in compliance with personal data protection regulations

In Europe and Spain, there are data protection regulations designed to protect your personal information, which is mandatory for our entity.

For this reason, it is very important for us that you fully understand what we will do with the personal data we ask for.

Thus, we will be transparent and give you control over your data, using clear language and options that will allow you to decide what we do with your personal information.

If after reading this information, you still have any doubts, feel free to ask us.

Thank you for your cooperation.

Who are we?

  • Our name: ASOCIACIÓN GAIA-X ESPAÑA
  • Our main activity: ASSOCIATION
  • Our address: C/ RIO TAJO Nº2, 45600 – TALAVERA DE LA REINA (Toledo)
  • Our contact number: +34 651704843
  • Our email address: susana.estables@gaiax-spain.com
  • Our website: http://www.gaiax-spain.com

We are at your disposal, do not hesitate to contact us.

Why are we going to use your data?

In general, your personal data will be used to establish a relationship with you and to provide our services.

Additionally, they may also be used for other activities, such as sending you advertisements or promoting our activities.

Why do we need your data?

Your personal data is necessary to establish a relationship with you and to provide our services, which allows us to legally use your information.

However, there are certain situations where we will need your prior consent to carry out certain activities, such as sending you advertising or publishing your image on the Internet. For this, we will provide you with a series of checkboxes that will allow you to clearly and simply decide how your personal information is used.

Who will know the information we ask for?

In general, only the staff of our entity who is duly authorized will be able to access the information we ask for.

Likewise, those entities that need to access this information to provide our services will also know your personal information. For example, our bank will know your data if the payment of our services is made via card or bank transfer.

Likewise, those public or private entities that we are obliged to provide your personal data to, due to compliance with some law. For example, the Tax Law requires us to provide certain economic information to the Tax Agency if certain amounts are exceeded.

In the case that, aside from the above-mentioned assumptions, we need to disclose your personal information to other entities, we will ask for your prior consent through clear options that will allow you to make a decision.

How will we protect your data?

We will protect your data with effective security measures based on the risks that come with the use of your information.

Additionally, our entity has approved a Data Protection Policy, and annual audits are conducted to ensure that your personal data remains secure at all times.

Will we send your data to other countries?

There are countries in the world that are secure for your data and others that are not as much. For example, the European Union is a safe environment for your data. Our policy is not to send your personal data to any country that is not secure from the point of view of data protection.

In the case that, in order to provide you with the service, it is essential to send your data to a country that is not as secure as Spain, we will always ask for your prior consent and apply effective security measures to reduce the risks of sending your personal data to another country.

How long will we keep your data?

We will keep your data during our relationship and as long as the applicable laws require us. Once the legal deadlines have passed, we will proceed to eliminate it in a safe and environmentally responsible manner.

What are your data protection rights?

At any time, you can contact us to know what information we have about you, correct it if it is incorrect, and delete it once our relationship has ended, as long as this is legally possible.

You also have the right to request the transfer of your information to another entity. This right is called “portability” and may be useful in certain situations.

To request any of these rights, you must submit a written request to our address to be identified.

In our offices, we have specific forms to request these rights, and we offer you our help to complete them.

To know more about your data protection rights, you can consult the website of the Spanish Agency for Data Protection (www.aepd.es)

Can you withdraw your consent at a later time?

You can withdraw your consent if you change your mind about the use of your data at any time.

For example, if you were once interested in receiving advertisements about our products or services but no longer wish to receive more advertisements, you can notify us by email at susana.estables@gaiax-spain.com

If you believe that your rights have been violated, where can you file a complaint?

If you believe that your rights have been violated by our entity, you can file a complaint with the Spanish Agency for Data Protection through any of the following methods:

  • Website: www.aepd.es
  • Postal address:

Agencia Española de Protección de Datos
C/ Jorge Juan, 6
28001-Madrid

  • Phones:

Phone number: 901 100 099

Phone number: 91 266 35 17

Filing a complaint with the Spanish Agency for Data Protection does not incur any costs, and it is not necessary to have a lawyer or attorney.

Will we create profiles about you?

Our policy is not to create profiles about the users of our services.

However, there may be situations where, for the purposes of providing the service, commercial activities, or other reasons, we need to create profiles about you. An example might be using your purchase or service history to offer you products or services tailored to your tastes or needs.

In such cases, we will always keep you informed in advance and apply effective security measures to protect your information at all times from unauthorized persons who might intend to use it for their own benefit.

Will we use your data for other purposes?

Our policy is not to use your data for other purposes than those we have explained. However, if necessary, we may use your data for other activities, and we will always ask you beforehand, with clear options, for your consent.